Emergency Care Service Overview
- Operated by
Ardent Care Connect Services
- Manager
Mrs Jumai Gukas
- Minimum age of care recipient
18+
- Minimum Visit Time
30 minutes
- Time to arrange care
2 days
When an urgent situation arises, Ardent Care Connect Services is here to provide immediate, high-quality home care across Surrey and surrounding areas. Whether following an unplanned hospital discharge, a carer’s sudden unavailability, or an unexpected health crisis, our emergency care team is ready to step in with compassion, professionalism, and speed. We tailor every emergency response to suit the individual’s needs, helping them feel safe, supported, and cared for at home.
Funding Types Accepted
What is the difference?
- NHS
- Direct Payment
- Private
- Local Authority
“My mother has been cared for by Ardent care since coming out of hospital after a fall. Ardent care have been very accommodating to my mothers needs and all her carers have been supportive. Mum looks forward to seeing them every day which is good for her and for us as her family. Thank you for always listening and making changes when needed this enables us all to feel mum is in good hands.”
— Review from Sue Tapper
CQC Rating
What is this
Contract Durations
What is the difference?
- Fixed term
- Ongoing
Minimum Visit Time
- Minimum Minutes Per Visit - 30 mins
- Minimum Weekly Hours - 1 hour
Call us today on 0173 744 8077 & 07915 289347 to discuss your emergency care needs.
Emergency Care Specialisms
Immediate Response Support
- Short-notice hospital discharge care
- Emergency home visits within 24–48 hours
- Crisis intervention for health or mobility issues
- Last-minute cover for unavailable family or professional carers
Daily Living & Clinical Support
- Medication assistance and monitoring
- Personal hygiene, continence care, dressing
- Safety checks and overnight care if required
Emotional Reassurance & Family Support
- Companionship during times of distress
- Guidance and updates for family members
- Support with sudden changes in health condition
Contact Us Today
Discover how Ardent Care Connect Services can provide professional and compassionate live-in care for you or your loved ones.
Moving & Handling
- Hoisting
- Sara Stedy
- Transferring
- Turning
How to Get Started
Local Areas Covered by Ardent Care
Ardent Care Connect Services provides care at home across Merstham, Redhill, Reigate, Dorking, Godstone, Bletchingley, Horley, and surrounding areas. As a trusted home care provider, Ardent Care offers compassionate support and practical assistance to individuals wishing to remain in the comfort of their own home. With dedicated local caregivers, we are committed to delivering high-quality, personalised care that promotes independence, dignity, and overall well-being.
Frequently Asked Questions
Below are some of the most commonly asked questions about Ardent Care
Emergency care applies when urgent support is needed—such as a sudden illness, hospital discharge, or if a carer becomes unexpectedly unavailable.
We aim to start emergency care within 24 to 48 hours, depending on availability and assessment.
Yes, we provide emergency care every day of the week and can arrange overnight visits if required.
Absolutely. Our carers are trained in urgent response, moving and handling, medication, and emotional support.
Yes. If your situation changes, we can adapt your plan to provide ongoing care beyond the emergency phase.